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Message: <blockquote data-quote="Hawkman" data-source="post: 324091" data-attributes="member: 23715">2.4 Cold ComfortAndy starts to volunteer at the Comfort Support Line (CSL), a crisis hotline , after the death of his sister. His supervisor George takes him through the procedure for calls, and Andy chats to the more experienced Liz. He finds his first few calls difficult, and Joanne, a volunteer who shares a mutual distaste with Liz, advises him not to get emotionally invested in the callers. Andy takes a call from Chloe, a 16-year-old girl with problems at home. Chloe says that she has taken a drug overdose, and Andy sings "Shine" by  Take That to her, but, when he finishes, Chloe is no longer on the line. He immediately takes a call from an elderly woman distraught that one of her cats has died, but responds insensitively, and hangs up.The following day, George thinks Liz is breaking the rules by taking a personal call; he gets angry and wrestles the handset from her. Later, Andy is upset that he listened to Chloe in her final moments, and Liz, who has made a complaint about George's conduct, tells him that she took a call from an ex-soldier, in tears because his mother committed suicide following the death of her cat. Andy realises that the man's mother is the caller from the previous night. George advises that Andy will not face any repercussions, and asks Andy to help Michael, new to the centre, with his first call. Chloe calls in and speaks to Michael, again claiming that she has taken an overdose. Andy snatches the phone and shouts at Chloe, hanging up on her.Following her argument with George, Liz is asked to leave CSL, and a small party is held in the workspace. During the party, Chloe calls the helpline again, asking to speak to Andy. Andy tells Chloe that her hoax call caused an old woman's death, but Chloe says that this was Andy's fault. She repeats what Andy had said to the old woman about her cat. Andy stays late in his cubicle and goes to George's office, realising that "Chloe" must be someone who works at CSL. He accuses Joanne, who has just arrived, but she says she came back for her bag. He plans to get evidence from the CCTV footage and contact the police. [SPOILER]Looking through CCTV footage, he and Joanne discover that it is George who made the calls. Unbeknownst to them, George is approaching the office; he hastily leaves when he sees Andy and Joanne inside.George does not arrive for work the next day. Joanne shows in a new volunteer, Glen, who is replacing Liz. Having found out that George has made similar calls to CSL for years, Andy plans to go to the police. Andy answers the phone, and it is George. In Chloe's voice, George says that he just wanted someone to listen to him, then warns that he has told the dead woman's son where Andy works. In the background, Glen stands, and points a gun at Andy's head. He calls Andy's name, and Andy turns around to see Glen right before the credits play.[/SPOILER][ATTACH=full]37521[/ATTACH][ATTACH=full]37522[/ATTACH][ATTACH=full]37523[/ATTACH]</blockquote>

Verification: What month follows July?