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Message: <blockquote data-quote="Daniel Avery" data-source="post: 433721" data-attributes="member: 27"><p>....and make it clear to the company that you want(ed) to buy from them, but backed out of the purchase because of the company they hire to handle the delivery.  Whether you say it plainly or just imply it, their choice of delivery service is losing them business, and they need to recognize it.  Telling the delivery company that they suck feels good but it doesn't really encourage them to improve, since they likely already know they suck.  But if retailer-partners learn they suck and lose customers like you as a result, one or both parties will be inclined to make changes that will benefit the consumer.</p></blockquote><p></p>