My copy of
The Colbys was pre-ordered from Amazon US before official release, but arrived with a damaged slipcase because the card used was so flimsy. I returned it and they sent a replacement but the same thing happened (again, because the quality was poor). I complained again and they ended up refunding the whole item without me having to return it.
The images on the disc do indeed look quite terrible... like it was done on a printer that was low on black ink. And I think the pre-ordered item had the same issue.
Since my set was pre-ordered from Amazon direct (not a third party seller), I've every reason to think it's genuine. I think it would be a huge undertaking to replicate an item before official release.
Shout! Factory is probably a smaller operation with less resources than many of the big names. Perhaps the initial batch of discs just printed badly and it wasn't viable to print more.
And some manufacturers, sadly, do use a cheaper, less substantial card for their slipcases to further keep costs down. I've just checked, and the slipcase on my copy of
The Colbys is of a similar card quality to the ones on my
Peyton Place DVDs, also from Shout! (happily, the
PP slipcases arrived intact.
The Colbys slipcase suffers more because it's covering two large cases rather than one standard amaray).
I'd hesitate to buy this kind of item from eBay, partly because of my obsession with perfect slipcases but mostly for the reasons
@Matthew Blaisdel gave above: I want to support the industry. Buying from an authenticated seller gives evidence that there's a market for this show, which might just help get similar shows like
Knots and
Falcon Crest released (call me Pollyanna).
The Colbys is still for sale on Shout!, so regarding the original question: since there's doubt about the eBay item's authenticity, my suggestion would be to spend a little more and buy it direct from the manufacturer. Then there can be no doubt that it's genuine.